Credit Notes
Contents
About
Credit Notes are used to make adjustments to previously sent invoices.
How to use
To Create a Summary Credit Note
This type of Credit note is simple one line credit note which provides for an explanation of the credit note and then the credit amounts and tax.
To create this type of credit note follow the Add Invoice process but select the document type to be a Credit Note rather than an invoice.
To Create a detailed Credit Note
In some instances you will want to create a detailed credit note - eg putting in the pay code items and quantities that need crediting. To do this - the process is much the same as Paying Employees which you can do from clicking on an order on Pay Employee.
Below is an example where we are issuing a credit note but not adjusting an employee's pay. In this instance we are using the Pay Employee method (but the same can be achieve by clicking on a relevant open order and entering hours.
Click on the Pay Employee link from the main menu. Then select the relevant employee that you are creating the credit note for - enter either;
- Employee Number
- First Name
- Last Name
Click the Search button.
You are then shown a list of the potential employees - select the one you want to create a credit note for and click the Select Employee button.
